JavaScript Job: UX LEAD (M-F)

We are a company of all and for all. With a solid and inclusive foundation, MC maintains its focus on people, to make life simpler for customers, employees or community members. We create value with the contribution of everyone, we innovate at every step and we lead closely, attentive to the qualities and needs of each one. We have different paths and different ideas, but we share the desire to grow and come up with the best version of ourselves. Everything we are, we achieve together. And there's nothing more inspiring than that.

BIT is the Information Systems area of MC. A group of people who live for the business and technology breakthroughs, creating fast, cohesive management and decision tools. We want to get #Betterwithyou.

We are looking for a UX Lead to lead our UX TEAM @ BIT.

The UX Lead mission is managing our UX team to be on the road for transformative solutions informed by deep consumer behavior and insight, working to uncover the intangible attitudes, behaviors, and motivations that drive people’s choices and desires by solving problems. Challenging our processes and improve our way of interact with our customers, including the internal ones (our employees). Hep, that’s true this team is working for more than 5 million Portuguese families but also for more than 38 thousand Sonae MC employees.

WHAT WILL MAKE YOUR DAY…

• Lead the MC UX team, managing workload, pipeline, priorities, and guide and inspire our talent to growth and to develop themselves.
• Define personas, customer journeys, insight-opportunity frameworks, system maps, stories/scenarios and application processes flows;
• Do iteratively design, test, and refine disruptive products and services and identify behavioral patterns and opportunity areas.
• Drive the design strategy and make sure the customer perspective is the guiding principle along the whole process (flow evaluation, creation of features, E2E, features according to parameters, strategy and operational)
• Design and facilitate internal workshops (e.g. ideation sessions) and external workshops with multi-disciplinary teams and corporate partners.

WHAT MAKES YOU THE ONE…

• Degree in either Design, Business, Psychology, Strategy, Marketing or a related field;
• An informative portfolio of work demonstrating strong human-centered design capabilities across a diverse range of projects;
• Strong interpersonal and teaming skills, empathy and willingness to work in interdisciplinary teams;
• Copywriting, branding or visual implementation skills are a plus;
• Knowledge of Outsystems, JavaScript, CSS and HTML (plus).

WHAT MAKES THE DIFFERENCE…

• Problem-solver person with high levels of curiosity, proactivity and self-motivation;
• Ability to translate complex technical concepts into understandable terms;
• Adaptable, flexible attitude, resilient to perform well under pressure and compromise to a continuous improvement culture;
• Your presentation and storytelling skills, including board presentations.

WHAT MAKES US THE BEST CHOICE...

We are firmly convinced that technology can re-shape the retail business, bringing more convenience and exceeding customer's expectations. But for that to happen, we need bright and visionary people to lead this transformation. Can we count you in?

We offer a unique workplace, combining the typical benefits of a large corporation with an informal and energetic startup environment;

• Hybrid work;
• Life and Health insurance;
• PC and phone included.

You can also benefit from our Flex It Up Program, that includes:

• remote work;
• extra off days;
• reduced working hours;
• flexiwork;
• and, unpaid leave!

We are waiting for you! We are #Bettertogether!

D&I MC Commitment:
Our diversity and inclusion strategy is rooted in our way of being and addresses 5 dimensions: Gender Equality, Disabilities, Generations, LGBTIQA, Nationalities and Ethnicities. We do our best to create a work environment based on a wealth of profiles and focusing on uniqueness, as the basic principle of this strategy and as a catalyst for the personal and professional development of each person. Ensuring that everyone feels respected, valued for their skills and has confidence in the organization.